Return Policy *
Web-purchased item(s) may be returned for exchange for website credit within 14 days (excluding shipping charges). Customer is responsible for return shipping charges and insurance.
Returned items must be in original, undamaged condition and must be accompanied by the original receipt.
Online credit expires 12 months after date of issue and may be used toward future purchases through our web site.
Custom and special orders, Sale items and any purchase marked Final Sale may not be returned.
Cancellation Policy *
Once an order is placed online it cannot be cancelled.
Delivery / Shipping Policy *.
Retail and Wholesale purchase shipping prices quoted apply to locations in the continental US only. Please call us for a quote on shipments outside of the continental US.
We charge for packing and shipping based on size, fragility and type of shipping requested. We ship most items by UPS with Overnight, Second-Day, Three-Day Ground and Standard Ground available. Sorry, we do not ship to PO Boxes.
Packing and shipping for larger items is also available. Please request an estimate.
Most items are shipped within 48 hours unless they are backordered. In the event of a backorder, customer will be contacted and asked how they wish to proceed.
At Heart On Your Sleeve Design, LLC (from here forward referred to as HOYSD) we are committed to ensuring our customers' privacy. HOYSD does not sell or exchange any personal information of its customers with any third parties. However, we may release your personal information in the event we are compelled to do so by court order or other requirement of law, or if we, in good faith, believe such release is advisable or necessary. Additionally, if HOYSD company is sold to another entity your personal information may be transferred to a third party.
When you visit HeartOnYourSleeveDesign.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of HOYSD or its content suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of HOYSD and protected by U.S. and international copyright laws. All software used on this site is the property of HOYSD or its software suppliers and protected by United States and international copyright laws.
HOYSD and other marks indicated on our site are registered trademarks of HOYSD, in the United States and other countries. HOYSD graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of HOYSD. HOYSD trademarks and trade dress may not be used in connection with any product or service that is not HOYSD, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits HOYSD. All other trademarks not owned by HOYSD that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by HOYSD.
License and Site Access
HOYSD grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of HOYSD. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent HOYSD. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of HOYSD and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing HOYSD name or trademarks without the express written consent of HOYSD. Any unauthorized use terminates the permission or license granted by HOYSD. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of HOYSD so long as the link does not portray HOYSD, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any HOYSD logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. HOYSD may sell products for children, but it sells them to adults, who can purchase with a credit card or check. If you are under 18, you may use HOYSD only with involvement of a parent or guardian. HOYSD and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Comments, Communications and Other Content.
Visitors may submit e-mail and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a posting or other content. HOYSD reserves the right (but not the obligation) to remove or edit such content.
If you do post content or submit material, and unless we indicate otherwise, you grant HOYSD a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant HOYSD sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify HOYSD for all claims resulting from content you supply. HOYSD has the right but not the obligation to monitor and edit or remove any activity or content. HOYSD takes no responsibility and assumes no liability for any content posted by you or any third party.
Risk of Loss
All items purchased from HOYSD and shipped through approved HOYSD methods are made pursuant to a destination contract. All packages shipped under HOYSD carrier contracts are insured through their point of destination. This means the risk of loss and title for such items pass to you upon delivery to the destination.
Other shipping methods arranged by a customer are made pursuant to a shipping contract. This means the risk of loss and title for such items pass to you upon our delivery to the carrier.
If an item is lost during shipment, HOYSD reserves the right to replace the item with an identical or similar item, per insurance replacement clearance.
HOYSD and its affiliates attempt to be as accurate as possible. However, HOYSD does not warrant that product descriptions or other content of this site is 100% accurate, complete, reliable, current, or error-free. If a product offered by itself is not as described, your sole remedy is to return it in unused condition.
HOYSD provides links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. HOYSD does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED BY HEART ON YOUR SLEEVE DESIGN, LLC ON AN "AS IS" AND "AS AVAILABLE" BASIS. HEART ON YOUR SLEEVE DESIGN, LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, HEART ON YOUR SLEEVE DESIGN, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANT-ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HEART ON YOUR SLEEVE DESIGN, LLC DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM HEART ON YOUR SLEEVE DESIGN, LLC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. HEART ON YOUR SLEEVE DESIGN, LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.